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COVID19 Shipping FAQs

Here are a few of the questions we’re hearing most. For anything else, don’t hesitate to reach out to our team at . Stay safe and well!

  • How long will it take to receive my Artisan Shop order?

    In-stock items typically leave our warehouse within 24 hours of placing the order. Right now, we are experiencing some delays as a result of moving to a new warehouse. We estimate that your Artisan Shop order will ship out within 3-4 days of your purchase.

    We use Fedex Smartpost as a consolidator for domestic shipments, but the final delivery is usually made by USPS.

    FedEx has not announced any delays at this time, so orders will ship according to the regular shipping times, which can range between:

    • ○ 5-10 business days for standard contiguous USA shipments
    • ○ 15-25 business days for standard non-contiguous USA, Canada, and other international shipments
    We are unable to guarantee delivery dates at this time. We will update this page with any further information that we are able to ascertain as things change.
  • I have a question about a specific order.

    Once your order ships, you’ll receive an email notification so you can track it every step of the way.

    For any questions about placing an order or the status of a current order, email us at and we'll get back to you as soon as possible.
Thank you for supporting artisans around the world with every order!

-The GlobeIn Team